“Let’s develop an understanding of the causes of a problem from their perspective. Rather than go in and say I have a theory, the design thinking route develops based on interactions with users and customers.” Cory Phelps

“Design thinking is another method for coming up with solutions that usually aren’t found through usual decision-making processes.”

“Design thinking says: First off let’s find out, who are the human beings experiencing this problem? Let’s talk to them, observe them, and immerse ourselves in their experience.

“Let’s develop an understanding of the causes of a problem from their perspective. Rather than go in and say I have a theory, the design thinking route develops based on interactions with users and customers.” – Cory Phelps

Source: The Right Way to Solve Complex Business Problems

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"If you have the courage to look at your role, then it empowers you to change the situation around rapidly. By radically changing the way you respond to the other person." David Burns

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"This is the heart of design thinking. It isn't about becoming your perfect self. It's about looking very honestly at your circumstances and asking what room you have to maneuver." Dave Evans

"This is the heart of design thinking. It isn't about becoming your perfect self. It's about looking very honestly at your circumstances and asking what room you have to maneuver. Think about those designers in Silicon Valley. They're always releasing programs in beta. "The idea is you try something very practical, something you can do quickly, send it out into the world and then learn from how it performs. You come back, iterate and then go back into the world again." - Dave Evans "In fact, I liked what he said about with design thinking your goal is to fail ... Read more

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I'm a graphic designer (portfolio), classical pianist and artist in Baltimore, MD. I host the Uncanny Creativity Podcast helping to demystify the creative process and creator of Funlooksfun.com, an online shop for apparel and games. Twitter: @sketchee

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